Refund Policy
At JetCounter, accessible from https://jetcounter.co/, we do our very best to ensure all our customers receive a pleasant experience while using any of the services we offer. However, we appreciate there could be circumstances that warrant the need to seek a refund. Kindly ensure to read our refund policy as it explains your rights as well as what we are obligated to do.
1. Eligibility for Refunds
Refunds will only be considered under the following conditions:
- If the Service/Product you receive is not under the description or the functionality as depicted in https://jetcounter.co/.
- If there is a technical issue that renders using the service impossible and our support team has not been able to sort it out for you in a reasonable duration.
- If the refund request is lodged within 7 Days after the purchase was made.
2. Non-Refundable Conditions
Refunds will not be provided under the following circumstances:
- Change of mind after purchase.
- Improper or unauthorized use of our services/products.
- Requests are made beyond the specified refund period.
- Promotional or discounted purchases unless otherwise stated.
3. Process for Refund Requests
To request a refund, please follow these steps:
- Email us at info@jetcounter.co with the subject line “Refund Request.”
- Provide your order details (Order ID, date of purchase, Purchase through Email ID,) and explain the reason for your refund request.
- Our team will review your request and respond within 7 business days.
4. Refund Approval
Once your application for a refund has been accepted, the refund will be issued to you through the method you initially used when making the payment. Please note that the credit time may exceed 7 working days regarding your payment provider.
5. Contact Us
For any questions or concerns about this policy or the refund process, feel free to reach out to us at info@jetcounter.co or WhatsApp at: +91-7016851729.